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Terms & Conditions

  • Passenger and freight transportation by Wright Air Service, Inc. is subject to the following terms and conditions, which are subject to change. You are agreeing to be bound thereby purchasing a ticket, accepting transportation, or consigning freight. Wright Air Service, Inc. reserves the right to change, delete, or add to any of the terms of this Contract of Carriage without prior notice.

Fares – General

Transportation is subject to the fares and charges in effect on the date on which such ticket was issued. If a ticket has been issued before an increase in the fare becomes effective, it shall be honored for transportation between the points, and at the class of service, for which it was purchased. However, should a customer choose to change a flight, thereby reissuing the ticket, fares and charges will be based on the current cost at the time of change.

Fare Basis

Y FARE – Our standard Y Fare may be changed or refunded. A $50 service fee will apply for refunds. Information regarding service fees and refunds can be found below in Refunds . Changes to a ticketed route are also subject to the change fee. Tickets are not  transferable to another passenger name or air carrier. Open legs are good for one year from the time of booking. Y Fare tickets are eligible for elder and child discounts. Elder discounts are available for personal travel for those ages sixty-five (65) and older. Child discounts are available for personal travel for those between the ages of two (2) and eleven (11).

RESERVATIONS - Wright Air Service, Inc. offers walk-in reservations, telephone and online reservations. Passengers wishing to travel must have a confirmed reservation. A reservation must be paid in order to be confirmed. Wright Air Service, Inc. accepts cash, Visa, Mastercard, Discovery Card.

CHECK ACCEPTANCE - Personal checks will only be accepted with prior approval. A service charge of thirty dollars ($30.00) will be assessed on unpaid checks returned. Corporation or business checks, written to Wright Air Service, Inc., do not require prior authorization.

Third-party checks from corporations may be accepted for payment; please call ahead for approval. Third-party personal checks are NOT accepted.

Wright Air Service, Inc. recommends reconfirming your reservations and flight times 24 hours before travel. You may do this by calling our Customer Service Agents at (907) 474-0502.

WAITLIST - Waitlist (stand-by) reservations may be made without payment if a flight is full and confirmed seats are not available. On the day of departure, waitlisted passengers will be allowed on the flight as space permits. Waitlisted passengers are prioritized by their check-in time on the day of flight. Revenue waitlist reservations will have a higher priority than non-revenue reservations.

CHECK-IN FAIRBANKS – To assure on-time service, it is requested that all passengers check in 1 hour prior to flight time, 35 minutes prior to departure is required.

Failure of any passenger to check in at least 35 minutes prior to scheduled aircraft departure time will result in cancellation of the passenger’s reservation. In this event, the passenger will need to pay the no-show fee to reschedule their ticket on another flight (For more information, see No Shows , below.). Reserved seats will then be released to waitlisted passengers and additional cargo, if weight and balance permits.

In order to maintain an on-schedule operation, aircraft may depart prior to scheduled departure time, after the flight closes. Thus, passengers who check in early the day of flight must be onsite at flight closing time (35 minutes prior to departure) to ensure they maintain their seat reservation. In the event a passenger is not present and is removed from the flight, a no-show fee will be assessed to reschedule the ticket. Any checked baggage for the passenger will be moved to freight, if not picked up the same day, and is subject to freight fees and procedures.

VILLAGE CHECK-IN- For flights departing from one of our village destinations, passengers are required to be at the village runway at least 20 minutes prior to flight arrival. Published arrival times may change and, in order to maintain an on-schedule operation, aircraft may depart prior to scheduled departure time. Passengers are responsible for staying in touch with the village agent or calling a customer service agent for the most up-to-date arrival information. You may also check flight status by going online: www.wrightairservice.com.  Please note:  Once the Pilot has called for boarding of confirmed passengers and cleared any standby passengers as space is available, no other passengers will be allowed boarding and they will have to reschedule their flight.

NO-SHOWS - When a round-trip or multi-segment reservation has been made and the passenger fails to show up without calling to reschedule, Wright Air Service, Inc. will automatically cancel the return or continuing portions of the passenger’s reservation. A $50 no-show fee will be required to book any unused open legs of the ticket. Any open segments or open balances must be used within one (1) year from the date of last scheduled travel.

Passengers affected by major-airline flight delays into Fairbanks International Airport are strongly encouraged to contact our reservations desk at (907) 474-0502 at the first indication of a delay. Our customer service representatives are available to discuss rescheduling options.

Passengers with early morning major-airline flights into Fairbanks, who are connecting with our early flights, are strongly encouraged to call us upon arrival into Fairbanks with their personal and baggage weights, confirming that they have arrived into Fairbanks to connect to our flights.

CHANGES TO A RESERVATION

If a passenger wants to change the date, or time for which a reservation was made, they may, if allowed by the fare rule (see above). Currently, no change fees will be assessed if changes are made by business close the day prior to travel. If changes are made the day of scheduled travel or after, a $50 late-cancellation fee will be assessed. The new ticket may be more expensive and/or subject to different terms, conditions, or restrictions.

CANCELLATIONS AND DELAYS

Flight schedules are subject to change without notice, and the flight times shown are not guaranteed. Safety is our paramount concern and all flights are conducted weather-permitting. Occasionally, without prior notice, Wright Air Service, Inc. may need to change, add, or omit intermediate or connecting stops on any flight. Wright Air Service, Inc. cannot guarantee that passengers will make connections to other flights of its own or those of other airlines.

Wright Air Service, Inc. shall not be liable for any failure or delay in operating any flight due to causes beyond our control, including but not limited to, acts of God, governmental actions, fire, weather, and Air Traffic Control. Wright Air Service, Inc. shall use its best efforts to notify all affected passengers promptly of planned schedule changes and service withdrawals.

WEATHER CANCELLATIONS - For flights cancelled due to weather, passengers may accept a full refund, or rescheduling on the next available flight without additional fee. Incidental expenses incurred due to weather delays or cancellations are the full responsibility of the passenger. These include but are not limited to re-accommodation penalties from other airlines, meals, overnight accommodation expenses and passenger-arranged alternate transportation. Wright Air Service, Inc. will attempt to notify affected passengers as soon as possible at the airport or enroute.

REFUNDS

Wright Air Service, Inc. offers refundable and non-refundable ticket types. No refunds will be made for tickets with such fare restrictions. Currently, a $50 refund fee applies. If a late-cancellation or no-show fee is applicable, the fee will be assessed before a ticket is refunded. All tickets will be refunded to the original form of payment and may only be requested by the passenger named on the ticket.

Y FARE – Once purchased, Y Fare tickets may be refunded and a $50 service fee will apply. Unused legs may be left open for later booking provided that the leg is used within one (1) year from the date of ticket issuance. No refunds will be made for Y Fare tickets being changed to a lower fare base (I.E. No refunds will be made at that point allowing for child or elder fares).

CANCELLATION - If a flight is cancelled for any reason, the passenger may reschedule at no fee, or request a 100% refund for the fare paid for the unused ticket.

PROCESSING – Wright Air Service, Inc. shall make eligible refunds according to the original form of payment, when possible. All refunds shall be processed no later than seven (7) days from the date the refund request is received. 

UNACCOMPANIED MINOR CHILDREN - Wright Air Service, Inc. will not accept unaccompanied children less than seven (7) years of age. Children under the age of seven (7) need to be accompanied by an adult traveling to and from the same  from the same airports as the child. For children 8-11 years old, an adult escort is recommended by not mandatory; however, approval  for unaccompanied travel is subject to Customer Service Representative and the pilot for that flight. 

The parent or responsible adult who brings an unaccompanied child to the departure airport will be required to remain at the departure gate until the flight is airborne. The person meeting the child at his or her destination will need to be in the arrivals area prior to the flight arriving. Awaiting guardians may be required to present positive identification and sign the “Unaccompanied Minor Form.”

LAP CHILDREN - A child under two (2) years of age, not occupying a seat, may be carried without charge when accompanied by a fare-paying passenger eighteen (18) years of age or older. Safety seats for children without a confirmed reservation may have to be transported as checked baggage if unoccupied seats are not available. A child’s fare discount is available on any scheduled Y Fare flight for children between the ages of two (2) and eleven (11) years old.

PASSENGERS REQUIRING SPECIAL ASSISTANCE - Wright Air Service, Inc. is committed to treating all our passengers with dignity and respect and will accommodate a passenger’s special needs to the extent we are able in our small aircraft. Please call (907) 474-0502 to talk to our customer service representatives to discuss how we might assist you.

CANES/WALKERS Canes may be brought on board our flights. They may be stored within easy reach during flight. However, for takeoff and landing, canes must be stowed securely. Walkers and canes must be weighed and tagged as a part of the passenger’s body weight.

WHEELCHAIRS - When making reservations with a customer service representative, please indicate if you need or use a wheelchair. Please also advise if you will need assistance boarding and deplaning. Passengers who are unable to move at all without assistance or a wheelchair, must, for their own safety, be accompanied by an escort before, during and after the flight. Escorts must be willing and able to assist the passenger during loading and unloading, as well as during any stage of flight. A standard wheelchair is available at our lobby for use from the waiting area to the aircraft.

SERVICE ANIMALS - According to the Americans with Disabilities Act website, service animals are animals required because of a disability that have been trained to work or perform a task for the benefit of an individual with a disability. If you are traveling with a specially trained service animal, including search-and-rescue and law enforcement animals, it is important that you advise a customer service representative of this when making your reservation. We make every effort to accommodate service animals, However, our planes do not have a separation between the cockpit and the cabin, and loose animals can be a threat to the safety of the flight.  Our customer service agents and pilots will work with you to determine the best restraint mechanism that will allow you to be near your service animal, while also maintaining the safety of the flight.  If it is necessary to stow your animal in a kennel, you will not be charged the standard pet transport fee.

OXYGEN - Passengers needing onboard medical oxygen may be asked to provide a medical prescription or note from a doctor directing its use while onboard the aircraft. Passengers are allowed to use their own oxygen cylinder or a rented oxygen cylinder onboard any company flight providing the cylinder conforms to all applicable federal rules. 

Denied Boarding

Wright Air Service, Inc. reserves the right to refuse transportation on any of our flights to passengers whose conduct is disorderly, abusive or violent, or who appear to be “under the influence”, perhaps of drugs or alcohol. Wright Air Service, Inc. may also refuse to provide transportation on the basis of safety, or in a situation that would violate any Federal Aviation Administration regulation. 

Passenger Baggage

Each passenger is allowed 40 lbs of checked baggage free of charge  (See Excess Baggage Rates under our Flying With Us page). The free baggage allowance offered to each individual passenger does not transfer to another individual.

Wright Air Service, Inc. will accept baggage for check-in from a fare-paying passenger when tendered no earlier than the day of the flight. Wright Air Service, Inc. will not check and hold baggage for a flight to be operated on a later date, and will not accept baggage at any time from anyone other than the ticketed passenger. By submitting their baggage, passengers are giving consent for their baggage to be inspected at any time, with notification.

CARRY-ON BAGGAGE – Airline type carry-on baggage is not allowed on small aircraft by FAA regulation. ALL items accompanying the passenger onboard the aircraft must be weighed and tagged as checked baggage, including items such as purses, laptops, cameras, small backpacks, etc. Wright Air Service, Inc. offers approved blue bags to hold personal items such as wallets, medicine, infant supplies useful during the flight. Special permissions may be given by customer service agents to allow items to be held by the passenger after weights are recorded while awaiting departure. These will need to be surrendered to the agent at time of flight closeout.

Wright Air Service, Inc. recommends that small items of value or importance such as prescription medication or monetary items be removed from baggage and carried on the passenger’s person. Coats, jackets, or similar gear may be carried or worn onboard the aircraft. At no time may any item be placed on the floor during taxi, takeoff, or landing.

OVERSIZED – Oversized baggage (I.E. Extra-large packing boxes, extra-large totes) will be subject to dimensional weight charges as is industry standard. Additional fees may apply, and are not guaranteed to fly same day as ticketed passenger. Bicycles, TV's, furniture are not allowed as excess baggage.  They can be sent as freight through our Freight Department.

Acceptance of Baggage - General

All articles must be properly packed to insure safe transportation when accorded ordinary handling. Shipper is responsible for properly labeling all items with appropriate information and labels, including “heavy,” “chill,” “freeze,” “fragile.”

INSPECTION – All checked baggage is subject to inspection.

REFUSAL – Wright Air Service, Inc. must refuse to accept baggage for transportation if it or its contents cannot withstand ordinary handling, or if its weight, size, or character renders it unsuitable for transportation on our aircraft, unless the passenger releases Wright Air Service, Inc. from liability.

Wright Air Service, Inc. will refuse to accept baggage that, because of its nature, contents, or characteristics (such as fireworks, sharp objects, paint, corrosives, or other prohibited hazardous materials), would present a hazard to people, or cause damage to aircraft or property. Hazardous Materials shipments not accompanied by proper documentation and labeling will be refused.

Wright Air Service, Inc. will also refuse alcoholic beverages destined to a community in Alaska that has voted to ban the importation of alcohol. Transportation of alcohol to these communities will never knowingly be accepted.

As an air carrier under Part 135 federal law, Wright Air Service, Inc. will not tolerate any transportation of marijuana, and if found, it will be reported and denied transport on our aircraft.

Each piece of baggage tendered for carriage must have a current identification tag or label with the passenger’s name, destination, and telephone number.

Excess Baggage

Baggage in excess of the free allowance will be accepted as baggage at the premium rate, which guarantees it flies to your destination same-day, primarily on your particular flight.  If you don't need your baggage items the day you arrive at your destination, you can bring them to the Freight Department and check them in as freight at a greatly reduced cost.  Your items may arrive same-day, but are not guaranteed to do so.  

OVERSIZED – Oversized baggage (I.E. Extra-large packing boxes, extra-large totes) will be subject to dimensional weight charges as is industry standard. Additional fees may apply. Oversized items may require additional days to ship. Bicycles, TV's, furniture will not be accepted as baggage; they will need to be processed through the Freight Department.

PIECE WEIGHT – For the safety of our coworkers and cargo, we ask that all items be kept to a weight of 50 pounds or less. Any single item of baggage weighing more than 70 pounds may be refused or will be tendered as a freight item.

RESTRICTED ITEMS - Many common items used every day in the household or workplace may seem harmless; however, when transported by air, they can be dangerous. Items that may not be packed in your checked luggage include explosives, such as fireworks, flammable liquids, E-Cigarettes, Lithium batteries, and some paints. If in doubt, contact a Wright Air Service freight agent for more information on Hazardous Materials (907) 474-0502. Contact a Wright Air Service freight agent to determine if your camp stove fuel may travel with you on our aircraft. Bear Spray must be declared and shown to agent.

INTERVILLAGE EXCESS – Any amount of passenger bags over 40 pounds, while traveling out of the village is considered excess. Excess will be paid in advance or to the pilot.

FRAGILE AND PERISHABLE ITEMS AS BAGGAGE - Wright Air Service, Inc. may reject items that have been previously damaged, improperly packed, fragile, or are extremely perishable. If accepted, the passenger will be notified he or she assumes the risk for damage or destruction of these items.

Wright Air Service, Inc. cannot guarantee the availability of heated or refrigeration facilities at any village destination and assumes no responsibility for spoilage due to enroute delay, or delay in pick- up or delivery at final destination, unless the result of Wright Air Service, Inc. negligence.

Baggage - Limitation of Liability

LIABILITY - The liability, if any, of Wright Air Service, Inc., to passengers for loss of, damage to, or delay in the delivery of checked or unchecked baggage and/or its contents, is limited to the proven actual value of damage or loss, but in no event shall be greater than Two Hundred Dollars ($200.00) per fare- paying passenger. All claims must be made to the appropriate representative within one week of loss, damage, or delay to be valid.

LIMITATIONS – Wright Air Service, Inc. will compensate the passenger for reasonable, documented damages incurred as a result of the loss, damage, or delayed delivery of baggage provided the passenger has exercised reasonable effort to minimize the amount of damage. Note average delivery time varies between one (1) and five (5) days. All items must be appropriately and clearly tagged with “chill,” “freeze,” “fragile,” and “heavy” stickers and have an expected shelf life beyond five (5) days.

The items:  money, irreplaceable items such as negotiable papers, securities, business documents, and delicate equipment such as laptops and cameras, are not covered for loss or damage in checked baggage. These articles or similar valuable items are carried at your own risk. Medication should always be on your person, if at all possible. 

Animals

Please notify the Reservations agent at the time of booking if you are traveling with animals.

Wright Air Service, Inc. accepts domestic pets so long as they are in an approved carrier, one animal per carrier. In rare exceptions, 2 animals per carrier may be permitted with ticketed passenger and only at pilot discretion.  For animals traveling as freight, the shipper must stay onsite until flight departs. Additional fees apply for both baggage and freight animal shipments.

Please be advised XL kennels may not fit on some of our aircraft, and many large kennels may present a problem based on flight loads. Regardless of the size of the kennel, the passenger is responsible for informing the Customer Service agent of any animals/kennels when making the reservation.

CRATE / SHIPPING GUIDELINES - As a shipper we are required to protect the well-being of animals in transit. This includes the size of the crate and animal, the health of the animal, and the length of wait before flight. Your animal should be able to move around and lay comfortably in the shipping container without being curled up. Your animal must not be in distress and may not be left in the shipping container for more than a few hours before flight. Water should be available for your pet, and walks for long waits are always a good idea. Small puppies may be allowed to travel in one kennel, subject to Wright Air Service management approval.

Wright Air Service reserves the right to refuse transport of any animal or kennel not meeting these conditions. If you have any concerns or questions, please contact our customer service representatives at (907) 474-0502.

Hazardous Materials

Wright Air Service, Inc. accepts hazardous materials in accordance with 49 CFR and the IATA/ICAO Dangerous Goods regulations. Proper packaging and the correct paperwork must be completed prior to shipment. Passengers/shippers shall prepare a Hazardous Materials/Dangerous Goods shipment in accordance with applicable regulations (49 CFR or IATA/ICAO). The shipper shall present a shipment with the required Shipper's Declaration completed and signed. If the shipment and accompanying paperwork is not prepared correctly, the shipment will be delayed or refused. Additional charges apply for the shipment of Hazardous Materials. A $20 fee is assessed for shipment of any Hazardous Material item if a Wright Air Service freight agent assists in the preparation of these shipping papers. Common items that may be carried in checked baggage are listed in 49 CFR 175.10 and on the internet. Many camp stove fuels may not be carried on Wright Air Service aircraft. Contact a Wright Air Service freight agent to determine if your camp stove fuel may travel on our aircraft.

FIRE ARMS - Unloaded firearms may be transported aboard Wright Air Service aircraft only when declared, unloaded and packaged so as to prevent inadvertent discharge or damage to the firearm and other baggage. Special provisions apply to law enforcement officers.

AMMUNITION Ammunition may be transported when in appropriate clips or magazines, the manufacturer’s original packaging or packaging intended to provide adequate protection against accidental discharge. A $20 Hazardous Materials fee may apply if shipped as freight and paperwork is needed.

PEPPER SPRAY / BEAR SPRAY - For safety reasons, substances causing irritation or incapacitation such as pepper or bear spray and similar items must be disclosed to the customer service agent. Passengers must ensure the unit has a safety locking device and that this “safety lock” is in working condition and engaged. A $20 Hazardous Materials fee may apply if paperwork is needed.

CAMP STOVE FUEL - Federal regulations (49 CFR) are very specific regarding what may be carried on Passenger Aircraft and what may be carried on Cargo Aircraft. Camp stove fuel containers have DOT-SP numbers on them. These numbers refer to the (SP) special permit number. This special permit will identify authorized modes of transportation. Some camp fuel is not authorized on any aircraft as baggage, cargo or freight. Wright Air Service freight agents will help you determine if your fuel is acceptable. Contact a Wright Air Service freight agent to determine if your camp stove fuel may travel on our aircraft.

Alcoholic Beverages

Alcoholic beverages are never allowed onboard any Wright Air Service, Inc. flight unless as cargo/freight. At check-in and before departure, passengers who appear under the influence will not be allowed to board the aircraft.

Marijuana Laws

Based on new state law legalizing marijuana on February 24, 2015, here are a few key things that any passenger should understand about the changes in the laws that may impact their decisions to travel with the drug:

  • Federal law has not changed:  Marijuana has been, and continues to be illegal at the federal (national) level.
  • Wright Air Service, Inc., as a Part 135 airline, is operating under federal regulations.  Until we get an official ruling from the FAA, we will not tolerate any transportation of the substance.  If found, it will be reported and denied transport on an of our aircraft.

Village Agents

Wright Air Service, Inc. Village Agents are independent contractors and not employees of the company. Service offered by Village Agents varies from village to village. Unless agreed upon with the Village Agent, pick-up, and delivery in the village, whether passengers or freight, is not guaranteed.

Wright Air Service, Inc. will attempt to notify customers of arriving freight, but assumes no responsibility for delays or error in pick-up or delivery at final destination, unless the result of our negligence. Call (907) 474-0502 to speak with a customer service representative for the name and contact information for any specific Village Agent.

Parking

Overnight parking is not allowed on Wright Air Service, Inc. property. Vehicles parked overnight may be towed.

The Fairbanks International Airport does offer overnight parking in the East Ramp Lot 1 & 2 across the street just south of Wright Air Service. Cost for both lots is $3/day. These parking lots are lighted; however no plug-in parking is available. Credit cards and exact cash are accepted for payment. For more parking information contact Republic/Aurora Parking at (907)388-7524.

Acceptance of Freight – General

Freight will be accepted each day up until 1/2 hour prior to closing: Monday through Friday until 5:30 pm and weekends until 4:30 pm.

Each piece of freight tendered for carriage must have an identification tag or label with the passenger’s name, destination, and telephone number. Consigners of freight are also responsible for ensuring the information on the waybill is correct.

OVERSIZE ITEMS – Some oversize items may need to be accommodated on a cargo only flight, thus shipment times will vary widely.

STANDARD DELIVERY – Standard freight delivery time is based on our flight schedule and our flight loads (passengers, freight, and mail for a particular village). Specific freight delivery times are never guaranteed. On average, standard freight delivery will vary between one (1) and five (5) days.

For a shipment to be considered for any particular flight, we ask that it be delivered, no later than one-hour before departure. At 35 minutes before the scheduled flight departure time the flight closes, and no further freight additions are allowed.

UNCLAIMED ITEMS - Unclaimed freight items, incoming and outgoing, may be discarded 14 days after notification. Wright Air Service, Inc. is not responsible for unmarked or improperly packaged items. Additional terms and conditions may apply.

INSPECTIONS - By submitting their freight for transport, passengers are giving consent for their freight to be inspected at any time.

PACKING - All articles must be properly packed and packaged to insure safe transportation when accorded ordinary handling. Shipper is responsible for properly labeling all items contained in any shipment with appropriate information and labels, including “heavy,” “chill,” “freeze,” and “fragile.” Some items, like televisions, may not be accepted without packing.

REFUSAL – Wright Air Service, Inc. must refuse to accept baggage for transportation if it or its contents cannot withstand ordinary handling, or if its weight, size, or character renders it unsuitable for transportation on our aircraft, unless the passenger releases Wright Air Service, Inc. from liability.

Wright Air Service, Inc. will refuse to accept Hazardous Materials shipments not accompanied by proper documentation and labeling.

Wright Air Service, Inc. will also refuse alcoholic beverage destined to a community in Alaska that has voted to ban the importation of alcohol. Transportation of alcohol to these communities will never knowingly be accepted.

As an air carrier under Part 135 federal law, Wright Air Service, Inc. will not tolerate any transportation of marijuana, and if found, it will be reported and denied transport on our aircraft. 

HAZARDOUS MATERIALS – Consigners of freight are responsible for declaring any part of the consignment containing dangerous goods (hazardous materials), ensuring those items are properly described in shipping papers, and are in proper condition for carriage by air according to applicable governmental regulations. Items that are not properly identified, packaged, or labeled may be rejected.

FISH OR GAME MEAT: Fish and raw meat will be accepted as part of the free baggage allowance. The fish or meat must be packaged in a leak proof container. Fish or game meat is not covered for loss or damage. We recommend freezing or chilling meat or fish thoroughly before transporting for best results. These items are checked at your own risk for spoilage.

GAME TROPHIES: Animal antlers and horns require specific packaging by the customer for transport. All antler and horn tips must be protected to avoid damage to other baggage. Animal trophies are not covered for loss or damage.

Be advised, when traveling on interstate carriers, the Federal Lacey Act will requires labeling on all seafood or game meat shipped across state lines. The State of Alaska requires special labeling for the following items leaving the state: antlers and horns, raw capes from big game, and bear hides. Completing and attaching a "big game trophy export" red tag from the Alaska Department of Fish and Game may meet this requirement. Additional information about shipping animal parts may be obtained by contacting the Alaska Department of Fish and Game.

RESTRICTED ITEMS - Many common items may seem harmless; however, when transported by air, they can be dangerous. If in doubt about an item, ask a Wright Air Service Freight Agent for more information on Hazardous Materials by calling (907) 474-0502.

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Passenger Information

Fairbanks Check-In Time: To assure on-time service, it is requested that all passengers check in 1 hour prior to flight time; 35 minutes prior to departure is required.

Village Check-In Time: Call Wright Air Service (800)479-0502x4 the day of travel for current departure times from your location or contact our agent in the village for times.  Be at the field 20 minutes prior to that day's departure time.

Animals: Please notify the Reservations agent at time of booking if you plan on traveling with animals.

Baggage: Each passenger allowed 40 lbs. (See excess baggage charges).

Hazmat: PLEASE NOTE:  Most campfuels are not permitted to be transported on aircraft.  Please call us (907)474-0502X4 to verify that your campfuel is permitted to fly.

Bear spray may fly as baggage but must be declared and given to customer service agent at time of check-in.  All hazardous materials must be declared; we can help you to complete a shipping declaration. Fees may apply. Download Shipping Declaration

Weapons: All weapons must be checked as baggage.

Smoking: Not allowed, as required by FAA regulations.

Schedule Liability: Not responsible for delays in flights due to weather. Schedule subject to changes without notice.

Thank you for flying with Wright Air!

Traveller Advisory